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APPLYING FOR A PERMIT REPLACEMENT - INDIVIDUAL |
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STEP ONE To start, select Individuals on the landing page select Individuals | | STEP TWO Click Start application | | STEP THREE Select Replace a damaged, lost or stolen permit and click Next | | STEP FOUR Click Start to continue | | STEP FIVE Read the User Obligations and the Terms & Conditions before clicking the authorisation/agreement tick box.
Then Click Next | | STEP SIX Select the reason why the permit needs replacing.
If it has been lost, a statutory declaration detailing how and when the permit was lost must be given to the local council when collecting the replacement permit.
If it has been stolen, a statutory declaration detailing how and when the permit was stolen or a copy of the police report must be given to the local council when collecting the replacement permit.
If it is damaged and is unusable, the damaged permit must be returned to the local council when collecting the replacement permit
N.B. All replacement permits must be picked up from your local council.
| | STEP SEVEN Select the permit that looks most like your current permit.
| | STEP EIGHT Enter the current permit and code (this is in the information panel on the front of the permit). If the permit is not available, then leave blank.
| | STEP NINE From the drop-down list select the council that issued your permit | | STEP TEN Enter the permit expiry date then click Next | | If you have more than 6 weeks left before your permit expires you’ll need to reapply closer to the expiry date. Please reapply when you have less than 6 weeks left before your permit expires.
| | STEP ELEVEN Select Yes and then click Next
| | STEP TWELVE Enter your personal details. Answer all questions unless marked. - First name
- Middle name (optional)
- Family name
- Date of birth
- Sex
- Email address (optional)
- Mobile number. (This number will be used to send updates about this application)
Click Next N.B. Enter the details used when applying for the permit being replaced.
| | STEP THIRTEEN Enter the address that was used for the permit application in the Street address field. Then select a match from the drop-down list Click Next
| | If your address doesn’t appear in the drop-down list, select No, I will enter address in manually | | Manually enter your address, as well as Suburb and Postcode
| | STEP FOURTEEN Is the address used for permit application the same as the permit holder's current address? Select either Yes or No
If you select No you will need to add the current address
| | N.B. All replacement permits must be picked up from the local council.
Click Next
| | STEP FIFTEEN Review all previously entered answers (if any answers are incorrect click Back to make any necessary changes) Read the declaration and the ‘Conditions of Issue and Use’ before clicking the tick box. Click Submit | | You have now submitted your application for Council review.
Please allow 10 to 15 working days to be notified of the application outcome.
Quote the Application reference when making any inquires to your local council.
If you would like a printed copy of your Application summary, click Print this page
| | Or to email a copy of your Application summary, click Email this page - Enter your email address
- Select wither Yes or No to save the address to the personal details for the application
Click Submit | | You will see a confirmation message, that a copy of the Application Summary has been sent to your email | |
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APPLYING FOR A PERMIT REPLACEMENT - INDIVIDUAL (HELPING SOMEONE ELSE APPLY) |
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STEP ONE To start, select Individuals on the landing page select Individuals
| | STEP TWO Click Start application | | STEP THREE Select Replace a damaged, lost or stolen permit and click Next | | STEP FOUR Click Start to continue | | STEP FIVE Read the User Obligations and the Terms & Conditions before clicking the authorisation/agreement tick box.
Then Click Next | | STEP SIX Select the reason why the permit needs replacing.
If it has been lost, a declaration detailing how and when the permit was lost must be given to the local council when collecting the replacement permit.
If it has been stolen, a statutory declaration detailing how and when the permit was stolen or a copy of the police report must be given to the local council when collecting the replacement permit.
If it is damaged and is unusable, the damaged permit must be returned to the local council when collecting the replacement permit
N.B. All replacement permits must be picked up from your local council.
| | STEP SEVEN Select the permit that looks most like your current permit.
| | STEP EIGHT Enter the current permit and code (this is in the information panel on the front of the permit). If the permit is not available, then leave blank.
| | STEP NINE From the drop-down list select the council that issued your permit | | STEP TEN Enter the permit expiry date then click Next | | If you have more than 6 weeks left before your permit expires you’ll need to reapply closer to the expiry date. Please reapply when you have less than 6 weeks left before your permit expires.
| | STEP ELEVEN Select No, I am helping the permit holder apply and then click Next
| | STEP TWELVE Enter your own personal details (not the applicant’s details). Answer all questions unless marked. - First name
- Family name
- Select what is your relationship to the applicant from the drop-down list
- Email Address (optional)
- Mobile Number
Click Next
| | STEP THIRTEEN Enter your personal details. Answer all questions unless marked. - First name
- Middle name (optional)
- Family name
- Date of birth
- Sex
- Email address (optional)
- Mobile number. (This number will be used to send updates about this application)
Click Next N.B. Enter the details used when applying for the permit being replaced.
| | STEP FOURTEEN Enter the address that was used for the permit application in the Street address field. Then select a match from the drop-down list Click Next
| | If your address doesn’t appear in the drop-down list, select No, I will enter address in manually | | Manually enter your address, as well as Suburb and Postcode
| | STEP FIFTEEN Is the address used for permit application the same as the permit holder's current address? Select either Yes or No
If you select No you will need to add the current address
| | N.B. All replacement permits must be picked up from the local council.
Click Next
| | STEP SIXTEEN Review all previously entered answers (if any answers are incorrect click Back to make any necessary changes) Read the declaration and the ‘Conditions of Issue and Use’ before clicking the tick box. Click Submit | | You have now submitted your application for Council review.
Please allow 10 to 15 working days to be notified of the application outcome.
Quote the Application reference when making any inquires to your local council.
If you would like a printed copy of your Application summary, click Print this page
| | Or to email a copy of your Application summary, click Email this page - Enter your email address
- Select wither Yes or No to save the address to the personal details for the application
Click Submit | | You will see a confirmation message, that a copy of the Application Summary has been sent to your email | |
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APPLYING FOR A PERMIT REPLACEMENT - ORGANISATION |
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This assessment can be completed for yourself, or on behalf of the applicant. The assessment will let you know your permit eligibility and should be completed before the starting the permit application |
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STEP ONE Select Apply for a disability parking permit and click Next | Image Removed |
STEP TWO Click Start to begin the eligibility assessment. For the best result, answer all questions as honestly as possible. | Image Removed |
STEP THREE
After completing the assessment you will receive your permit eligibility outcome
STEP FOUR
If eligible, click Continue
(SS: may take these images out, may help people “cheat” the system)
Image Removed | STEP FIVE
After completing the assessment you will receive your permit eligibility outcome
STEP SIX
If eligible, click Continue
(SS: may take these images out, may help people “cheat” the system)
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STEP ONE To start, select Organisation on the landing page
| Image Added | STEP TWO Click Start application | Image Added | STEP THREE Click Start | Image Added | STEP FOUR Read the User Obligations and the Terms & Conditions before clicking the authorisation/agreement tick box. Then Click Next | Image Added | STEP FIVE To apply for a new organisational permit, enter the following information - ABN
- ACN (optional)
- Trading or business name
- Business phone number
- Describe why your organisation requires a permit (no more than 500 characters)
| Image Added | STEP SIX Enter the business address in the Street address field. Then select a match from the drop-down list
Please note the address you enter must be in the state of Victoria and cannot be a P.O. box. For more information if you have a P.O Box, click here
If your address doesn’t appear in the drop-down list, select No, I will enter address in manually | Image Added | Then manually enter the business address, as well as Suburb and Postcode | Image Added | STEP SEVEN Is the organisation's mailing address the same as the business address? Select either Yes or No
If you select No you will need to add the business mailing address | Image Added | STEP EIGHT Enter the following information about the person that will be responsible for the permits within the organisation: - First Name
- Family name
- Mobile number
- Email Address (optional)
Click Next to continue | Image Added | STEP NINE Organisational permits must be picked up at your local council. Please take proof of business registration and proof the vehicles are registered to the business when picking up permits
Click Next to continue | Image Added | STEP TEN Select Replacement
| Image Added | Enter the permit number of the permit being replaced and the reason why the permit needs replacing (lost, stolen, damaged)
Then click Next
| Image Added | STEP ELEVEN Enter the following information for the organisation vehicles requiring a permit - Number of drivers carrying out this purpose
- Number of vehicles registered for this purpose?
- How many permits are required?
The maximum number of vehicles you can add is the lesser of the number of drivers, number of vehicles and how many permits are required. E.g. if you have 5 drivers and had 5 registered vehicles you can apply for up to 5 permits OR If you have 5 drivers and had 2 registered vehicles you can apply for up to 2 permits OR If you have 4 drivers and had 3 registered vehicles you can apply for up to 3 permits OR If you have 2 drivers and had 5 registered vehicles you can apply for up to 2 permits Click Add Vehicles | Image Added | STEP TWELVE Enter the following information (all fields are required). - Make
- Model
- Registration number
Click Save | Image Added | The vehicle will now appear in the vehicle list
To make any changes to the saved vehicle, click Edit To delete the vehicle out of the vehicle list click Delete
Follow the above process to add as many vehicles as required
Click Next | Image Added | STEP THIRTEEN Review all previously entered answers (if any answers are incorrect click Back to make any necessary changes) Read the declaration and the ‘Conditions of Issue and Use’ before clicking the tick box. Click Submit | Image Added | You have now submitted your application for Council reviewing.
Please allow 10 to 15 working days to be notified of the application outcome.
Quote the Application reference when making any inquires to your local council.
If you would like a printed copy of your Application summary, click Print | Image Added |
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