Replacing a Permit

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APPLYING FOR A PERMIT REPLACEMENT - INDIVIDUAL 

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STEP ONE

To start, select Individuals on the landing page



STEP TWO

Click Start application

STEP THREE

Select Replace a damaged, lost or stolen permit and click Next

STEP FOUR

Click Start to continue

STEP FIVE

Read the User Obligations and the Terms & Conditions before clicking the authorisation/agreement tick box.


Then Click Next

STEP SIX

Select the reason why the permit needs replacing.


If it has been lost, a declaration detailing how and when the permit was lost must be given to the local council when collecting the replacement permit.


If it has been stolen, a statutory declaration detailing how and when the permit was stolen or a copy of the police report must be given to the local council when collecting the replacement permit.


If it is damaged and is unusable, the damaged permit must be returned to the local council when collecting the replacement permit


N.B. All replacement permits must be picked up from your local council.


STEP SEVEN

Select the permit that looks most like your current permit.



STEP EIGHT

Enter the current permit and code (this is in the information panel on the front of the permit). If the permit is not available, then leave blank.



STEP NINE
From the drop-down list select the council that issued your permit

STEP TEN

Enter the permit expiry date then click Next

If you have more than 6 weeks left before your permit expires you’ll need to reapply closer to the expiry date.

Please reapply when you have less than 6 weeks left before your permit expires.


STEP ELEVEN

Select Yes and then click Next


STEP TWELVE

Enter your personal details. Answer all questions unless marked.

  • First name
  • Middle name (optional)
  • Family name
  • Date of birth
  • Sex
  • Email address (optional)
  • Mobile number. (This number will be used to send updates about this application)


Click Next

 

N.B. Enter the details used when applying for the permit being replaced.


STEP THIRTEEN

Enter the address that was used for the permit application in the Street address field. Then select a match from the drop-down list

Click Next



If your address doesn’t appear in the drop-down list, select No, I will enter address in manually

Manually enter your address, as well as Suburb and Postcode


STEP FOURTEEN

Is the address used for permit application the same as the permit holder's current address? Select either Yes or No


If you select No you will need to add the current address



N.B. All replacement permits must be picked up from the local council.


Click Next


STEP FIFTEEN

Review all previously entered answers (if any answers are incorrect click Back to make any necessary changes)

Read the declaration and the ‘Conditions of Issue and Use’ before clicking the tick box.

Click Submit

You have now submitted your application for Council review.


Please allow 10 to 15 working days to be notified of the application outcome.


Quote the Application reference when making any inquires to your local council.


If you would like a printed copy of your Application summary, click Print this page




Or to email a copy of your Application summary, click Email this page

  • Enter your email address
  • Select wither Yes or No to save the address to the personal details for the application

Click Submit

You will see a confirmation message, that a copy of the Application Summary has been sent to your email


APPLYING FOR A PERMIT REPLACEMENT - INDIVIDUAL  (HELPING SOMEONE ELSE APPLY)

 Click here to expand...

STEP ONE

To start, select Individuals on the landing page



STEP TWO

Click Start application

STEP THREE

Select Replace a damaged, lost or stolen permit and click Next

STEP FOUR

Click Start to continue

STEP FIVE

Read the User Obligations and the Terms & Conditions before clicking the authorisation/agreement tick box.


Then Click Next

STEP SIX

Select the reason why the permit needs replacing.


If it has been lost, a declaration detailing how and when the permit was lost must be given to the local council when collecting the replacement permit.


If it has been stolen, a statutory declaration detailing how and when the permit was stolen or a copy of the police report must be given to the local council when collecting the replacement permit.


If it is damaged and is unusable, the damaged permit must be returned to the local council when collecting the replacement permit


N.B. All replacement permits must be picked up from your local council.


STEP SEVEN

Select the permit that looks most like your current permit.



STEP EIGHT

Enter the current permit and code (this is in the information panel on the front of the permit). If the permit is not available, then leave blank.



STEP NINE
From the drop-down list select the council that issued your permit

STEP TEN

Enter the permit expiry date then click Next

If you have more than 6 weeks left before your permit expires you’ll need to reapply closer to the expiry date.

Please reapply when you have less than 6 weeks left before your permit expires.


STEP ELEVEN

Select No, I am helping the permit holder apply and then click Next


STEP TWELVE

Enter your own personal details (not the applicant’s details). Answer all questions unless marked.

  • First name
  • Family name
  • Select what is your relationship to the applicant from the drop-down list
  • Email Address (optional)
  • Mobile Number 

Click Next


STEP THIRTEEN

Enter your personal details. Answer all questions unless marked.

  • First name
  • Middle name (optional)
  • Family name
  • Date of birth
  • Sex
  • Email address (optional)
  • Mobile number. (This number will be used to send updates about this application)


Click Next

 

N.B. Enter the details used when applying for the permit being replaced.


STEP FOURTEEN

Enter the address that was used for the permit application in the Street address field. Then select a match from the drop-down list

Click Next



If your address doesn’t appear in the drop-down list, select No, I will enter address in manually

Manually enter your address, as well as Suburb and Postcode


STEP FIFTEEN

Is the address used for permit application the same as the permit holder's current address? Select either Yes or No


If you select No you will need to add the current address



N.B. All replacement permits must be picked up from the local council.


Click Next


STEP SIXTEEN

Review all previously entered answers (if any answers are incorrect click Back to make any necessary changes)

Read the declaration and the ‘Conditions of Issue and Use’ before clicking the tick box.

Click Submit

You have now submitted your application for Council review.


Please allow 10 to 15 working days to be notified of the application outcome.


Quote the Application reference when making any inquires to your local council.


If you would like a printed copy of your Application summary, click Print this page




Or to email a copy of your Application summary, click Email this page

  • Enter your email address
  • Select wither Yes or No to save the address to the personal details for the application

Click Submit

You will see a confirmation message, that a copy of the Application Summary has been sent to your email


APPLYING FOR A PERMIT REPLACEMENT - ORGANISATION

 Click here to expand...

STEP ONE

To start, select Organisation on the landing page 


STEP TWO

Click Start application

STEP THREE

Click Start

STEP FOUR

Read the User Obligations and the Terms & Conditions before clicking the authorisation/agreement  tick box.

Then Click Next

STEP FIVE

To apply for a new organisational permit, enter the following information

  • ABN
  • ACN (optional)
  • Trading or business name
  • Business phone number
  • Describe why your organisation requires a permit (no more than 500 characters)

STEP SIX

Enter the business address in the Street address field. Then select a match from the drop-down list


Please note the address you enter must be in the state of Victoria and cannot be a P.O. box.

For more information if you have a P.O Box, click here


If your address doesn’t appear in the drop-down list, select No, I will enter address in manually

Then manually enter the business address, as well as Suburb and Postcode

STEP SEVEN

Is the organisation's mailing address the same as the business address? Select either Yes or No


If you select No you will need to add the business mailing address

 STEP EIGHT

Enter the following information about the person that will be responsible for the permits within the organisation:

  • First Name
  • Family name
  • Mobile number
  • Email Address (optional)


Click Next to continue

STEP NINE

Organisational permits must be picked up at your local council.

Please take proof of business registration and proof the vehicles are registered to the business when picking up permits


Click Next to continue

STEP TEN

Select Replacement

 


Enter the permit number of the permit being replaced and the reason why the permit needs replacing (lost, stolen, damaged)


Then click Next


STEP ELEVEN

Enter the following information for the organisation vehicles requiring a permit

  • Number of drivers carrying out this purpose
  • Number of vehicles registered for this purpose?
  • How many permits are required?


The maximum number of vehicles you can add is the lesser of the number of drivers, number of vehicles and how many permits are required.

E.g. if you have 5 drivers and had 5 registered vehicles you can apply for up to 5 permits

OR

If you have 5 drivers and had 2 registered vehicles you can apply for up to 2 permits

OR

If you have 4 drivers and had 3 registered vehicles you can apply for up to 3 permits

OR

If you have 2 drivers and had 5 registered vehicles you can apply for up to 2 permits

Click Add Vehicles

STEP TWELVE

Enter the following information (all fields are required).

  • Make
  • Model
  • Registration number


Click Save

The vehicle will now appear in the vehicle list


To make any changes to the saved vehicle, click Edit

To delete the vehicle out of the vehicle list click Delete


Follow the above process to add as many vehicles as required


Click Next

STEP THIRTEEN

Review all previously entered answers (if any answers are incorrect click Back to make any necessary changes)

Read the declaration and the ‘Conditions of Issue and Use’ before clicking the tick box.

Click Submit

You have now submitted your application for Council reviewing.


Please allow 10 to 15 working days to be notified of the application outcome.


Quote the Application reference when making any inquires to your local council.


If you would like a printed copy of your Application summary, click Print