To start, select Individuals on the landing page
Click Start application
Select Replace a damaged, lost or stolen permit and click Next
Click Start to continue
Read the User Obligations and the Terms & Conditions before clicking the authorisation/agreement tick box.
Then Click Next
Select the reason why the permit needs replacing.
If it has been lost, a declaration detailing how and when the permit was lost must be given to the local council when collecting the replacement permit.
If it has been stolen, a statutory declaration detailing how and when the permit was stolen or a copy of the police report must be given to the local council when collecting the replacement permit.
If it is damaged and is unusable, the damaged permit must be returned to the local council when collecting the replacement permit
N.B. All replacement permits must be picked up from your local council.
Select the permit that looks most like your current permit.
Enter the current permit and code (this is in the information panel on the front of the permit). If the permit is not available, then leave blank.
From the drop-down list select the council that issued your permit
Enter the permit expiry date then click Next
If you have more than 6 weeks left before your permit expires you’ll need to reapply closer to the expiry date.
Please reapply when you have less than 6 weeks left before your permit expires.
Select No, I am helping the permit holder apply and then click Next
Enter your own personal details (not the applicant’s details). Answer all questions unless marked.
- First name
- Family name
- Select what is your relationship to the applicant from the drop-down list
- Email Address (optional)
- Mobile Number
Enter your personal details. Answer all questions unless marked.
- First name
- Middle name (optional)
- Family name
- Date of birth
- Email address (optional)
- Mobile number. (This number will be used to send updates about this application)
N.B. Enter the details used when applying for the permit being replaced.
Enter the address that was used for the permit application in the Street address field. Then select a match from the drop-down list
If your address doesn’t appear in the drop-down list, select No, I will enter address in manually
Manually enter your address, as well as Suburb and Postcode
Is the address used for permit application the same as the permit holder's current address? Select either Yes or No
If you select No you will need to add the current address
N.B. All replacement permits must be picked up from the local council.
Review all previously entered answers (if any answers are incorrect click Back to make any necessary changes)
Read the declaration and the ‘Conditions of Issue and Use’ before clicking the tick box.
You have now submitted your application for Council review.
Please allow 10 to 15 working days to be notified of the application outcome.
Quote the Application reference when making any inquires to your local council.
If you would like a printed copy of your Application summary, click Print this page
Or to email a copy of your Application summary, click Email this page
- Enter your email address
- Select wither Yes or No to save the address to the personal details for the application
You will see a confirmation message, that a copy of the Application Summary has been sent to your email